Tegemea Privacy Policy
We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information, and on how to contact us and supervisory authorities in the event you have a complaint.
Summary
We use your data to provide our services to you (if you are a client) or receive services from you (if you are a virtual business support, to improve our service or our dealings with virtual business support assistants, and to meet and enforce our legal obligations).
We delete your data when it is no longer needed for these things. Generally, we do not give your information to third parties, but there are some exceptions where we use external service providers to power our operations – some of these are outside Europe.
We are happy to answer your questions about any of this – email us at hello@tegemea.com.
Who we are
TEGEMEA is registered as a data controller with the Information Commissioner’s Office (ICO - registered number of 00014279226). It is also a company registered in England and Wales (company number: 12559474), registered address as 63/66 Hatton Garden, Fifth Floor Suite 23, London, EC1N 8LE.
TEGEMEA collects, uses and is responsible for certain personal information about you. When we do so, we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as 'controllers' of that personal information for the purposes of those laws.
This Privacy Notice is directed to you if you are a virtual business support providing services to TEGEMEA, or a client using TEGEMEA services.
The personal information we collect and use
Information collected by us – if you are (or apply to be) a virtual business support
We collect the following personal information when you provide it to us. References to the basis of processing (e.g. "Basis: Legitimate Interest") are a reference to the article of the General Data Protection Regulation under which we undertake the processing in question.
Information you provide when you apply to register as a virtual business support assistant, or enquire about registering. We use this to facilitate your providing services to us, including listing a profile for viewing by clients, verifying your identity and your eligibility to provide services to us, selecting which briefs might be suitable for you, communicating those briefs to you, paying you, and communicating with you in relation to your providing services to us. We also use it to combine it with other virtual business support assistants' data in order to carry out statistical research and improve the way we run our service, including improving the way we match virtual business support assistants to briefs. Basis: Performance of Contract; Legitimate Interest.
Further information you provide to us in 'on-boarding' emails and phone calls with you following your having submitted your profile information. We use this in the same way - to facilitate your providing us with your services and for statistical purposes. Basis: Performance of Contract; Legitimate Interest.
Communications you send and receive in the course of processing briefs. We use this to provide our service to our clients. Basis: Legitimate Interest; Performance of Contract.
Your preferences as to whether we contact you with briefs, or promotional with information about TEGEMEA. We use this to make sure we don't send you anything you have asked not to receive. Legal basis: Consent; Legitimate Interest
Any feedback you give us regarding your experience with TEGEMEA. We use this to help us improve the service. Basis: Legitimate Interest.
We also receive feedback from clients on their experience in working with you. We use that to help us decide how we use your services, and which briefs you might be suited for and not suited for. Basis: Performance of Contract; Legitimate Interest.
We will use your information in the event that we need to enforce our virtual business support assistant terms of service. Basis: Legitimate Interest.
We may also need to process your data for compliance with a legal obligation to which we are subject.