Why Hire a TEGEMEA Virtual Business Support Assistant?

 

As the world slows down in most areas, the rate at which businesses have been forced to move online, has not. To sustain business continuity, organisations have to be more reliant on technology to carry out business critical tasks, and to communicate both internally and externally. Online businesses are being relied upon more, both by individuals who cannot access commodities from ‘non-essential’ businesses, and businesses that require increased digital support.

If there is one thing we are certain of, it is change - and there is more of it to come. Lots. Companies will be forced to downsize, and the self-employed will need to find more creative ways to get in front of clients. Having worked in business administration (in various roles), for over 10 years, it is clear that when businesses are forced down these routes due to incoming change, the first thing to diminish is admin support. Why is this the case? The rationale is usually that more money needs to be invested in core business. Now, there is absolutely nothing wrong with this, and in some cases we would actually agree, however careful thought and analysis should always be given towards how to maintain highly efficient administrative support with decreased finances.

At TEGEMEA, we believe that administration is will always be vital to the life and soul of any organisation, even if you are moving online. When it comes to assessing your options for business transformation, and how you will adapt to the oncoming challenges - why not consider the option of a virtual administrator. Below are a range of reasons why you should hire a TEGEMEA Virtual Business Assistant.

 

We understand business, and business administration. All our VBSAs are trained to understand business administration principles, which means that we will go that extra mile to ensure the structure of your administration is solid. This is why we have an INTEGRAL package to allow for our VBSAs to not only become an integral part of your business but to support and enhance the integrity of your administration. The difference between a standard virtual assistant and a TEGEMEA VBSA, is that we take time to understand your business and seek to find ways to improve your back office support.

We enhance your business resiliency. TEGEMEA has carried out extensive research into creating online operationally resilient administrative processes. When you purchase our INTEGRAL and BESPOKE packages, we identify areas in your business that can benefit from this. Whether it be automating emails, or automating new entries to your CRM systems and enabling administrative software to talk to one another, we find ways to optimise your process efficiency and your business capacity to remain resilient.

We support your need to contract manage us. In procuring any service, it’s important to regularly assess the quality and value of the service provided. This is why we use some of the best project management tracking tools, to be able to provide you with monthly reports on how we are doing, and where we have added value to your organisation. We will also check in with you to see how we can continually support you and iron out any kinks in our offer. When you purchase 15 hours or more of business support per month, we’ll give you access to our client portal where you can track your VBSAs tasks and communicate on projects.

We manage you.If you’ve ever had a great assistant, you’ll find it’s because they anticipated your needs and knew what worked for you. If you've never had a great assistant, it's partly because this is lacking! So we take every effort to understand you, and your business. This mindset is installed in all our assistants because we want your business to feel supported. We know that having a virtual relationship means clearer communication and transparency. So we have incorporated a range of virtual communication techniques and applications to ensure both parties are always on the same page.

We are EXPERTS in Microsoft Office Products. We know how to use these products to heighten productivity. Whether you require documents formatted for that urgent presentation, or tracking templates on Excel, we can get it done to increase efficiency.

We save you time. Outsourcing your administration will ultimately relieve you of administrative activities, freeing you up to focus on what really matters to you. Whether that be spending time on core business or income generation, or even spending time with loved ones. Whatever you require more time for, TEGEMEA can help.

We save you money. As mentioned earlier, it is anticipated that in the coming months, businesses will be required to spend more time on business critical activities. With the option to pay for what you need, you can scale back on your in-house administrative requirements. We are competitive with our rates, and we are certain to provide great value to your organisation. Plus, there are no agency fees or hidden costs.

 

There’s always more TEGEMEA can do to support your business, so why not get in touch with us to see how we can help.

 
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